Included
Account management
Complete control from the portal or the app: routing, reports, real-time calls, billing and logins for staff and clients. Included with every plan.
Kall8 account management is the portal and app included with every plan: change ring-to numbers in real time, set forwarding rules and features, run call history and campaign analytics, watch real-time calls, listen to voicemail and recordings, update payment details and view statements, and create master, per-number and ring-to-number logins for staff and clients.
Managing your numbers
| Feature | What it does |
|---|---|
| Set up and add features | Add, remove or change features online; add users, numbers and add-ons without calling us. |
| Update your ring-to number | Change where a number rings instantly, or let forwarding rules change it by time of day, day of week or caller location. |
| Phone book | Save your usual locations so they appear in a drop-down when you change a ring-to number. |
Online tools
| Feature | What it does |
|---|---|
| Mobile app | Routing, call detail, texting, voicemail, recordings and faxes on iOS, Android and Windows. Apps |
| Call history reports | Reports by date, call length or number; export for customer databases, campaign monitoring and follow-up. |
| Real-time calls | Who is calling right now, including busy, unanswered and blocked attempts, kept for three days. |
| Call analytics | Campaign names per number, volume and percentage by campaign, durations, cost per call and ROI. Call tracking |
| Address lookup | Callers' addresses in the call detail. Address lookup |
| Voicemail and recordings | Listen online or in the app; search recordings by date, length or number. Call recording |
Managing your account
| Feature | What it does |
|---|---|
| Usage | Track minutes and messages against your plan during the month. |
| Payment information | Update your card online. |
| Payment history and statements | Invoices, payments and statements on one page. |
| Toll-free number logins | Access to specific numbers and their features without billing or account details: for corporate accounts with several users, or resellers giving clients access to their own numbers. |
| Ring-to number logins | Each user sees the call history and analytics for calls that rang to their own location only. Pair with forwarding rules. |
Account questions
Yes. The portal and the app are included with every plan.
Yes. Toll-free-number logins see everything about specific numbers except billing; ring-to-number logins see only the calls that rang to their location; master logins see everything.
Real-time call information, including busy and unanswered attempts with caller name and number, is kept for three days; call history is kept and exportable for much longer.
Everything in one login
Search a number, pick a plan and you are live in minutes. No activation fee, no contract, cancel at any time.