Enhanced Services - Lead Management

A lead management system distributes leads (inbound calls) to your agents using tools that manage their numbers and control their call flow. This type of lead management solution can help you establish and implement clear processes for handling calls without having to manually route each call.

Not only will your agents thank you for implementing lead management, but so will your customers as calls are managed quickly and efficiently.

Advantages of Lead Management

Don’t rely on a random lead distribution system or hope someone is free to answer the phone – use Kall8’s lead management system to ensure all your leads are properly handled!

Manage Your Leads

Our lead management system allows you to distribute inbound calls to your clients and easily manage how many and which leads each client receives. Distribute or restrict calls to each client based on the day, time, and/or the area code or state that the call originated from. That means calls will always be sent to an agent that is ready to help.

Repeat Call Forwarding

Set rules for repeat calls and choose for how many days repeat callers will be sent back to the client that answered the original call. This helps customers with ongoing cases reach the same team member.

Lead Analytics

Run lead reports showing the amount of leads (calls) delivered to each client and the number of calls missed by each client. These reports help you quickly see how calls are being distributed and handled.


Options & Rates

Features

With these features, you get an unparalleled level of control over your processes, allowing you to craft a system that works for you, your clients and your callers:

  • Choose to play an initial greeting, and select what the caller will hear while hunting is in progress
  • Set a maximum hunting time limit and select an option for handling calls not answered within that time
  • Activate/Deactivate client numbers instantly online
  • Define how many rings to attempt each client's number before moving on to the next number
Rates

In addition to being versatile, our lead management service is also affordable. There is a $15 set up fee, and a $15 monthly charge.


Instantly Activate Your Own Toll Free Number

With Kall8, you can instantly activate and forward your 800 numbers, view calls, and analyze the results of your ad campaigns online.

Copyright © 2021 Kall8. All Rights Reserved.

>