Online Management Tools
Complete control at your fingertips! Kall8’s secure online management is included free with toll free service. Once logged into your account, you will be able to change your ring-to number, view your call detail reports, set up/add features, update your payment information, plus much more – all with the click of a mouse!
Managing Your Numbers
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| Setup/Add Features |
Add, remove, or change features online. |
| Update your ring-to number |
Change your ring-to number instantly using the Kall8 online web interface or use the Custom Call Forwarding feature to have your ring-to number changed automatically depending on time of day. |
| My Phone Book |
Enter your most common locations into your Phone Book and they will appear in a drop down box the next time you go to change your ring-to number. This is helpful for those who change their ring-to number frequently. |
Online Tools
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| Mobile App |
Download the mobile app to manage the main features of your Kall8 account, including call routing, viewing call tracking, send and receive text messages, listen to voicemails and more. More Info |
| Call History Reports |
Generate reports dynamically by date, length of call, or calls to or from a specific number. Use Call History to build customer databases, monitor advertising campaigns, or make follow-up calls. |
| Real Time Calls |
Get up to the minute information on who’s calling! Real Time Call information is stored for three days and provides the name and phone numbers of all callers, even if the line is busy, unanswered, or the call is blocked. |
| Call Analytics |
Assign a different Campaign Name and 800 number to each of your advertising campaigns and analyze the results. See the total volume and percentage of calls for each campaign; track call durations by campaign and average call length; input advertising costs and see your return-on-investment (ROI) displayed in Ad Campaign Cost per Call. More Info |
| Address Lookup |
Activate Address Lookup and your callers’ addresses will be displayed in your Call Detail Report online. You can also look up individual addresses while viewing your call detail without enabling the feature. |
| Listen to Voice Mail |
Activate Voice Mail/Faxing and listen to your voice mail messages and view your faxes online. |
| Listen to Recorded Calls |
Activate Call Recording and listen to your recorded calls online. You can also search for a specific recorded call by date, recording length, or calls from/to a specific number. |
Managing Your Account
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| Manage Account Usage |
Keep track of your Kall8 usage online. This is a great tool for budgeting purposes. |
| Update Payment Information |
Update your credit card online. |
| Payment History |
View your payment history online. You can see all your invoice amounts and corresponding payments on the same page. |
| View Statements |
View your statements online. |
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Toll Free Number Logins
(Limited account access)
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Set up a Toll Free Number Login that will allow the user to have online access only to their specific toll free number. This type of login gives the user access to all aspects of that particular number except the ability to view any billing or account management information. This is especially useful for corporate accounts with multiple users or resellers who wish to give their customers access only to their specific information. |
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Ring-to Number Logins
(Call information only)
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Set up multiple users on a single toll free number using Custom Call Forwarding, then, using Ring-to Number Logins, give each user the ability to track their calls without being able to see the calls of the other users. Ring-to Number Logins are based on the ring-to number rather than on the Kall8 number itself. The users will be able to see the Call History and Call Analytics for calls that ring to their number only. |