Call Recording is the perfect tool for call center managers or order verification/payment authorization.
Kall8 allows you to record every call or capture a representative sample.
Call Recording Benefits
Retrieval & Storage
Uses of Call Recording
Monitor and improve customer service
Check the accuracy of order fulfillment
Archive recorded orders and credit card authorizations
Sustain charges and resolve disputes quickly
Choose the plan that best fits the volume of your calls:
Calls Per Block
Per Call Charge
$60 per Block
Kall8 allows you to sort calls by:
Date and Time
Caller ID of the calling party
Number to which the call was forwarded
Review your recorded calls online or have a link sent to you by email. While online,
you can add personal notes to the call data. Recorded calls can also be individually
downloaded to your computer at no extra charge.
Downloading Calls in Bulk
Download your call recordings in bulk directly to your computer by file transfer protocol (FTP).
FTP costs $25 to set up and $5 a month for low volume users. There is no monthly charge for high volume customers.
All call recordings are stored for 30 days. For a nominal fee, additional storage is available.
Individual calls can be selected to be stored longer or you can set specific parameters for
automatic call storage.
Number of Stored Calls
First 100 Stored Calls:
Additional Stored Calls:
$10 per Block of 500 Calls
Call us toll free at 1.866.222.1818 or call 1.206.479.2600